Kia Roadside Assistance

Roadside Assistance

Available 24 hours a day, 7 days a week

As a valued Kia owner, you have access to our Extra Care Roadside Assistance Program from anywhere in Canada or the continental United States by dialing:

1-866-444-KIA1 (5421)

Kia Motors America Customer Experience

1-800-333-4KIA (4542)

For Roadside Assistance in the US, press 1

Our Extra Care Roadside Assistance Program coverage includes:

  • 5-year/100,000 km - Worry-free comprehensive warranty covering virtually the entire vehicle.*
  • 5-year/100,000 km - Powertrain Warranty covering the engine, transmission, axles, differentials and driveshafts.*
  • 1-year/20,000 km - First-year adjustments covering consumable items such as bulbs, wiper blades, fuses, brake pads, etc.*
  • 8-year/130,000 km - Major Emission Components that guarantee that the car will conform with government emission regulations.*
  • 5 year/ unlimited mileage - Roadside Assistance covers you in case of mechanical breakdown
  • 8-year / 150,000 kms Hybrid, Plug-In Hybrid, Electric Vehicle (EV) Components

Kias Roadside Assistance claim reimbursement requests should be submitted to the following address:

Kia Roadside Assistance
Attention: Claims Department
P.O. Box 190
Richmond Hill, ON
L4B 4R5

For any further information regarding our Roadside Assistance program, please contact our Customer Experience Department toll free at 1-877-542-2886 or visit our Contact Kia webpage.

Business hours

  • Hours: Sales
  • Hours: Service & Parts
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